Back ground
CAP started as a result of a thought when existing Products or Services lacks in providing an end to end solution to a customer problem. It started with a group of young passionate service professionals.
How It Works
CAP helps customers by the following work flow process, since we connects Customers and Professionals, we divide the process to two major work stream
CAP Customer Work flow
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A Customer can find a service Professional by selecting district,category & sub category then press find button.
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Once Customer Selects a Professional, a work flow process or a new request get started.
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Customer can either select a professional from the CAP professional Database or CAP support Staff will work on the customer Service.
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Once a new request gets created, a new Service Request will be generated automatically between user and Professional,jobseeker,agency.
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Once the Service request has been created, automatically system will generate a new work request and notify it in Professional Or Service Agency logins .
- Follow up reminders,sms,telesupporting and emails will be continued from the Support team with the CAP service request until the service requests gets closed.
- Users experience can be shared in the Rate/Review section in the web portal
CAP Professional/Service Agency Work flow
- A Professional (Daily wage worker, Electrician, Plumber, Wireman, A/C Repairers, Painter, Interior Designers, House Cleaners ,Maid Service , a Part Time teacher etc. (It can be any profession)) Or Service Agency (Any small scale Business owner) can register with CAP using the Registration link on the Registe As button.
- Once the registration completes, a Job Profile will be created for each professional or Service Agency.
- Depending on the Skill set and Location, New services will be assigned (We call it as new CAP Service) to the Job profile with a time period to react.
- Once a new Service is assigned to a Professional/Service Agency, CAP hub is not answerable to any issues or problems created by users.
- Follow up reminders and email will be continued from the system with the CAP service request until the Service requests gets closed and rate the Professional.
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Professional experience with CAP can be shared using the Rate and Review section in the web portal
Key Highlights
- CAP is a Service HUB where all your Service request can be booked.
- Professionals Or Service Agencies can register through CAP Service Web portal.
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Distributer or supplier can be register and add their product in their logins and buyer can request the products.
- We have started with most of the customer Service request (Electrical/Electronics/Automobile/Maid Services etc..) but eventually it will act like one place for all service needs under the Sun.
- CAP Search service helps customers look for all professionals’ services.
- Registration helps Customers and Professionals to monitor their Service request for its timeline activities.
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Frequently Asked Questions
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Is CAP a free service provider to the Customer?
Yes! We believe that everyone and every home deserves to have access to top-rated Professional service and top-quality results. Our Green membership plans offer free statewide access to more than 1 lakh verified local companies and professionals.
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Is CAP Provide services in my Area?
Currently we are offering services to the Following Districts in KERALA. We are in a process to deliver our services to all over Kerala in one year.
ALAPPUZHA
ERNAKULAM
IDUKKI
KANNUR
KASARAGOD
KOLLAM
KOTTAYAM
KOZHIKODE
MALAPPURAM
PALAKKAD
PATHANAMTHITTA
THIRUVANANTHAPURAM
THRISSUR
WAYANAD
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I am looking for a Job, Can I register with CAP?
Yes! Absolutely, we will help you to connect with our customers, who is looking for a person like you and matches your skill set. Please register with CAP as a Professional and we will help you with your Job Search.
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Can we advertise my Business through CAP web portal so that our Business can grow?
Absolutely, please get in touch with our Support Staff to get more details on how you can advertise through CAP web page.
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What Services are covered under CAP?
You can find a complete list of services covered popular services here (If you need to add more category or sub category click here Contact Us).
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I am looking for few Security/Cleaning staff to my office on a contract basis, can I get help from CAP?
Yes! We provide Security/Helper/ Floor Cleaners/Janitor staff on Contract or Wage Basis. Please register with CAP as a Customer and we will help you with your need.